"Return and repair went really smoothly"
I had to deal with aftercare for a return and repair, and it was easy. No hassle, no unnecessary back-and-forth, just a smooth process from start to finish.
Yolanda-byers
April 21, 2026
"I ordered a ring from Foundrae..."
I ordered a ring from Foundrae and wasn’t totally sure about the size at first, since I can fall between sizes depending on the brand. I had a feeling their size guide was probably accurate, so I just went with my usual size.
When it arrived, it fit pretty much exactly how I hoped. It wasn’t squeezing my finger, but it also wasn’t sliding around or spinning the whole time. I wore it for a full day and barely thought about it, which is always a good sign.
I’m relieved because dealing with sizing exchanges is such a hassle. My first instinct ended up being right, and I’d definitely order my regular size again.
hello_elsie399
April 14, 2026
"great visit to the store"
i stopped by the Foundrae store while i was in New York and had such a nice time. the staff were super easygoing, let me try things on without making it feel pushy, and helped me figure out sizing. my necklace was packed up really beautifully too. it’s definitely pricey, but it felt worth it to me.
hello_anna425
March 30, 2026
"Easy order, came quick"
Ordering was easy, really easy, and the checkout didn’t give me any trouble. It showed up quick and everything arrived fine.
Wanda_turkin90
March 26, 2026
"It looked okay overall. The..."
It looked okay overall. The packaging was nice, but it felt a bit much and kind of unnecessary for what it was.
KarinFrazier_55
January 28, 2026
"Good product, but the delivery was frustrating"
The item itself was fine once it finally arrived, so I don’t really have complaints about the product. But the delivery took way longer than expected, and I didn’t get any updates along the way, which was frustrating. A little communication would’ve made the whole experience a lot better.
CharlesRobledo_08
January 19, 2026
"Love the meaning behind it 💛"
The design is so beautiful, and it feels really personal to me :) It has such a special meaning behind it!
William-hill
January 05, 2026
"Pretty, but I’m not totally convinced"
I really liked the look of the necklace when it arrived, and the design is definitely cute. But once I picked it up, it felt a lot lighter than I expected, and the clasp doesn’t feel super sturdy. It makes me wonder how well it’ll hold up over time. For the price, I was hoping it would feel a bit more solid.
Emily_paine86
December 23, 2025
"Pretty smooth experience overall"
I don’t usually reach out to support unless I really have to, and I was kind of expecting the usual back-and-forth, but it ended up being way easier than I thought. I had a question about my order, and after checking my email later, I saw they’d replied really quickly. The message was friendly too, not like some generic copy-paste response. just made the whole process feel simple...